Ready, set, deliver

Customers asked. Boeing "delivered." The result is a streamlined delivery documentation process that ties the bow on the entire order-to-delivery package.

Boeing Commercial Airplanes recently piloted a way to provide customers online access to technical delivery documentation required to transfer ownership of an airplane. Now, all Boeing customers have the option to view their delivery documents online-weeks before final delivery and from anywhere in the world-saving customers loads of time in final review and making the process more efficient.

"We knew our airline customers were interested in digitizing the massive amount of delivery documentation," said Dick Wing, customer engineer in Renton, Wash. Wing is part of a cross-functional team that developed the new capability. The team consists of representatives from Quality Delivery Records, the business-to-business web portal MyBoeingFleet, Customer Engineering and Contracts.

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More than an airplane

Boeing's commitment to participate directly in the countries where it does business was clearly demonstrated in Nairobi this May with the delivery of Kenya Airways' first 777-200ER.

So often, the most prominent reporting on Boeing aircraft deliveries is the culminating ceremony prior to the airplane taking off from the Seattle area. Kenya's delivery offered an opportunity seized upon by Mike Smith, Boeing Commercial Airplanes regional sales director, to make the most of the event and bring together middle school students from both countries.

A week prior to the delivery flight, five Kenyan students, selected for their scholarly achievement and interpersonal skills, flew to the Seattle area with Kenya Airways Chairman I.E. Omolo Okero and other airline officials. The Kenyan students were met and hosted by their peers from Sumner Junior High School in Sumner, Wash., for a week of fun and camaraderie in the Seattle area.

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